Episode 5 - What Quiet Quitting Says About Your Business Culture


On Episode 5 of Advice From The Hart, Chris gives us his opinions on one of the hottest topics in the corporate world at the moment, “Quiet Quitting.”

He shares his thoughts on how both employers and employees should approach the matter and what organizations need to be doing to ensure it doesn’t happen in the first place.



My understanding of quiet quitting isn’t the case of just disappearing or isn’t the case of not performing your duties. It’s the case of, people are just at the point where they’re saying, I’m gonna do what is necessary and expected of me and other things above and beyond, or all of that extra now has a different value to people for their own personal time.

So I think quiet quitting is here to stay.

[3:05] Is Quiet Quitting A Good Thing?

I would say that there’s positive and negative perspectives on it, like with all things. There are going to, I tend to think… autonomy is coupled with extreme accountability.

Lots of overcommunication. You need to make sure you’re on time. Work is work, regardless if you’re in the office. I mean, you still have accountability for a quality of work that is established by your organization and yourself and your own self work ethic.  I think quiet quitting is probably gonna be good for great many organizations.

[7:36] How And Where can organizations adjust?

  • Avoid extremes
  • Increase your communication
  • Have clear processes
  • Empower your team
  • Hold yourself and others accountable


Be considerably aware of it and observe.

You will find people that take it on and still represent your organization at the level you need them to represent you at, but there more than likely will be some alpha tales in one direction or the other that are trying to hide and burn you for some reason.

In those instances, I still think there’s reflection to be taken. Why would this person take this extreme position in regard to the relationship they’re being afforded?

You might also discover culturally, you have an unhealthy thing going on where the expectation of 80 hours a week is the norm and you’re only gonna compensate a person for 40. You might have to change how you bill and work your business.

Christopher Hart

Title: Executive Director of Client Strategy at iPullRank

Bio: Interactive marketing veteran specializing in strategy, operations, business development, client services, project management, and leadership of Search Engine Optimization “SEO” for digital/social/mobile/content marketing campaigns that enable clients & organizations to drive measurable returns while consistently exceeding expectations.

Leveraging 20 years of interactive experience, he has optimized integrated programs across all channels in the Publishing, Entertainment, Insurance, Finance, Banking, Energy, Legal, B2B, and B2C industries.

Host: Garrett Sussman

Title: Demand Generation Manager

Garrett loves SEO like the 90s loves slap bracelets.

Every other week he interviews Chris about the world of enterprise brands and their agency relationships.

Enjoy this series? Check out Garrett’s video show round-up of everything search engine optimization: The SEO Weekly

Aaron Johnson

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