Using our comprehensive Keyword Portfolio, we built out a strategy to expand the keyword footprint that the Mortgage team was targeting. We mapped the customer journey related to homeownership with net new keyword opportunities to existing pages via our content engineering methodology used for our Content Recommendations. Additionally, we expanded the keyword universe by creating a wealth of new content assets and establishing a robust education center. 

To our surprise, COVID-19 created an even more favorable rate environment and that keyword expansion yielded even more explosive growth in Organic Search performance and generated leads. Every passing month and quarter yielded the best that the bank had ever seen on record. During a 6-month stretch, the company even decided to forgo their Paid Search efforts because they could not keep up with the volume that we were generating. Our proactive approach to mitigating an unfavorable rate environment not only future-proofed the SEO program, but it had the side effect of putting the bank in the right place at the right time to capitalize during the pandemic.