With AI Mode now live, marketers need to grasp how real people are actually using it and what that behavior means for visibility, content strategy, and SEO. Join Mike King, Farrah Bostic, and Garrett Sussman as they break down the findings from the first UX study, which observed everyday people navigating AI Mode to complete everyday search tasks.

Farrah Bostic
Founder | The Difference Engine
Farrah Bostic is the founder of The Difference Engine, a boutique research and strategy consultancy that helps brands grow by getting radically clear on who their audiences are and what they need next.
With 20+ years as a strategist and qualitative researcher — from Digitas and TBWA\Chiat\Day to Ipsos and Hall & Partners — Farrah brings sharp insight, strategic focus, and a healthy skepticism of conventional wisdom. She’s known for asking the hard questions, giving honest answers, and being a deeply collaborative partner to clients across startups, nonprofits, and the Fortune 500.
She’s also the creator and host of Cross Tabs, a podcast about research, data, and the systems that shape how we live and work.